About Care 4 u

At Care 4 U we are aware that different people at different times of their lives have varying capacities to make their own decisions.

We understand there is a balance to be found between enabling people to  have control over their lives and ensuring they are free from harm, exploitation and mistreatment.

Care 4 U realises the responsibility falls on local councils and agencies like ours to endeavour that appropriate decisions are made for the service users.

CQC Reports

We are registered with the Care Quality Commission and are regularly inspected by them. 
We currently have a 2 Star Rating = Good Service.   

The Rating System is detailed below:

             
  1. Star Rating 
  2. 0
  3. 1
  4. 2
  5. 3
  
  1. Star Rating 
  2. Poor Service
  3. Fair Service
  4. Good Service
  5. Excellent Service

Details of our service can be accessed via the CQC Website where our full last Inspection Report can be viewed.

Training and Development

All our staff are appropriately trained and undertake all Mandatory Training required and at present 70% of all our staff already hold N.V.Q Level II in Direct Care. All staff are encouraged to undertake both mandatory training and additional training to support their ongoing progress within the Agency.

We therefore support staff in undertaking N.V.Q Level III as a “stepping stone” to a Nursing Career.   Also 20% of staff hold  N.V.Q Level 3.  

Outside the mandatory training we have certain staff who specialise in specific areas of care e.g. dementia care and appropriate training is undertaken. Training is constantly reviewed and recorded and evaluated and any staff that require further or refresher courses are placed on the appropriate training course.

We constantly ensure staff are developed to their maximum potential which ensure they can undertake their role in a safe and proper manner with minimal risks and provide good quality care to all service users.

Staff

We have an experienced N.V Q Level 4 Manager to deal with your needs and as stated previously our N.V.Q trained staff far exceed the CQC requirement. 

Our services

At Care 4 U we are aware that different people at different times of their lives have varying capacities to make their own decisions.

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Our care

Through the process of Direct Payments we aim to adapt local systems around the needs of clients receiving care at home.

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About us

At Care 4 U we are aware that different people at different times of their lives have varying capacities to make their own decisions.

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